International Customers & Cross Border Transactions
INTERNATIONAL CUSTOMERS AND CROSS-BORDER TRANSACTIONS
Pride & Joy Quilting welcomes customers from around the world. By accessing our website, purchasing products, registering for workshops, downloading digital content, or otherwise interacting with our business, you acknowledge and agree to the following:
International Access
Our website is operated from the United States. If you access our website from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States and other countries where our service providers operate.
Data protection laws in the United States may differ from those in your country of residence. By using our website, you consent to such transfers and processing.
International Orders
We may offer shipping to select international destinations.
Customers are solely responsible for:
• Customs duties
• Import taxes
• VAT (Value Added Tax)
• GST (Goods and Services Tax)
• Brokerage fees
• Customs clearance charges
• Other government-imposed fees
These charges are not included in product prices or shipping charges unless expressly stated otherwise.
Pride & Joy Quilting has no control over customs processing times, import regulations, or fees imposed by foreign governments.
International Shipping Delays
International shipments may be delayed due to:
• Customs inspections
• Carrier disruptions
• Weather events
• Labor disputes
• Government regulations
• International transportation delays
Estimated delivery dates are not guaranteed.
Pride & Joy Quilting shall not be liable for delays caused by customs agencies, shipping carriers, governmental authorities, or events beyond our reasonable control.
Refused Shipments
If an international shipment is refused by the recipient, abandoned, or returned due to unpaid customs fees or import duties, any refund issued shall exclude:
• Original shipping charges
• Return shipping charges
• Customs fees
• Carrier fees
• Any nonrecoverable costs incurred by Pride & Joy Quilting
Digital Products
Digital products, including downloadable quilt patterns, instructional materials, and educational content, are delivered electronically.
Customers are responsible for ensuring that digital products may be legally imported, downloaded, viewed, or used within their country of residence.
Pride & Joy Quilting is not responsible for restrictions imposed by local laws, internet providers, or governmental authorities.
Currency Conversion
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise indicated.
Your financial institution, payment processor, or credit card company may apply currency conversion rates and fees that are outside our control.
Workshops and International Events
Pride & Joy Quilting teaches workshops and participates in events throughout the world.
Workshop registrations may be subject to the cancellation, refund, travel, and attendance policies established by the hosting organization.
Customers are responsible for obtaining any required:
• Passports
• Travel documents
• Visas
• Vaccinations
• Travel insurance
Pride & Joy Quilting is not responsible for travel expenses, accommodations, or losses resulting from event cancellations, schedule changes, government restrictions, airline disruptions, or force majeure events.
International Privacy Rights
Individuals residing outside the United States may have privacy rights under local laws.
Where applicable, you may request access to, correction of, or deletion of your personal information by contacting us using the information provided in this Privacy Policy.
However, certain information may be retained as required by law, accounting requirements, fraud prevention obligations, or legitimate business purposes.
No Legal Compliance Representation
While we strive to operate responsibly and respectfully in all jurisdictions, Pride & Joy Quilting makes no representation that its website, products, services, or content are appropriate, available, or compliant with every law in every country.
Individuals who choose to access our website from outside the United States do so at their own initiative and are responsible for compliance with local laws and regulations.
Governing Law
All transactions, purchases, disputes, and claims arising from the use of this website shall be governed by the laws of the State of California and the United States of America, without regard to conflict-of-law principles.